Refund & Subscription Policy

• New subscribers may receive a 7-day free trial of Motimi+.
• A valid payment method is required to start the trial.
• You will not be charged during the trial period.
• Unless you cancel before the trial ends, your subscription will start automatically and your card will be charged the then-current price.
• You can cancel any time during the trial from the Me page or the Stripe customer portal.

• Monthly — $6.99 per month, billed monthly.
• Annual — $39 per year, billed annually (saves ~53%).

All prices are in USD and exclusive of taxes. Applicable taxes (e.g. VAT/GST) are added at checkout where required.

Subscriptions renew automatically at the end of each billing period until you cancel. Cancellation takes effect at the end of the current period — you keep access until then. To cancel, open Me → Manage subscription, or contact us at hello@getmotimi.com.

Because subscriptions auto-renew and you can cancel at any time before renewal, we generally do not offer refunds for partial periods or unused time. Exceptions:

• Accidental renewal — if you forgot to cancel and have not used Motimi+ in the new period, contact us within 14 days of the charge and we will issue a full refund as a goodwill gesture.
• Service failure — if a major part of the Service is unavailable for an extended period, we may issue pro-rated refunds.
• Duplicate charges or billing errors — always refunded in full.

If you are a consumer in the EU or UK, you have a statutory right to withdraw from a subscription within 14 days of purchase, no reason required, by emailing hello@getmotimi.com. By starting to use the Service immediately, you may agree to begin performance during the withdrawal period; in that case, you may still withdraw, but we may charge a proportionate amount for the time you had access.

If you ever subscribe through Apple App Store or Google Play, that platform's refund policy applies — you must request refunds directly with Apple or Google.

Email hello@getmotimi.com for any billing question.